Refund policy
Refund Policy
Thank you for shopping at Dhivyam Tshirt.
We want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns
You may request a return within 7 days of receiving your product.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
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Customized or personalized products
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Products damaged due to misuse
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Washed or worn products
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
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Refunds will be processed within 5–7 business days.
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The amount will be credited to your original payment method.
Exchange
We only replace items if they are defective, damaged, or wrong items were delivered.
Cancellation
Orders can only be canceled before shipment.
Contact Us
For return or refund support, contact us:
Email: support@dhivyamtshirt.com
Website: dhivyamtshirt.myshopify.com